Truckers Staying Connected

By: Barb Zearley / November 6, 2019

wifi_featureIn today’s world everyone seems to be connected to the internet. Even the nations over the road truck drivers can stay connected when they are on the road several states away from their home base. Smart phones, tablets, and on-board computers keep today's drivers constantly connected to the office and dispatchers. Almost all major truck stops offer free Wi-Fi for their customers inside travel centers. Truck stops will charge an additional fee if the driver prefers Wi-Fi access in their truck while resting. Either in the travel center store or inside the truck, instant communication is a reality in today’s over the road transportation industry.

Consider the life of an over the road trucker 30 years ago. There were no cell phones or on-board computers to communicate with a driver while on the road. The truck driver had to stop and use a pay phone to call the office and retrieve any messages or to call home. If there was an emergency, the driver might not find out until their next rest stop break or truck stop refueling. Actual paper work documents were carried by the driver and had to find a fax machine (or regular mail) to get the signed receipt of merchandise back to headquarters for billing purposes. If a customer called and cancelled a delivery that was in transit, the driver might not find out until he arrived with the load at the original destination. There was no email, videos, or movies for driver entertainment while taking a break at a rest stop or truck stop.

In just 30 years the internet, Wi-Fi, cell phones, and on-board computers have turned the traditional over the road tractor trailer into a mobile communication center and rolling dispatch office.  Wi-Fi keeps drivers connected.     


Categories: trucking industry, truck drivers, truck stops


Barb Zearley

Written by

Barb Zearley

With 15 years of industry experience, I am self-motivated, customer-oriented and attentive to achieve customer goals and satisfaction.


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